Privacy Policy – TransP
Thank you for choosing TransP, your trusted rideshare platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application or website. We are committed to protecting your privacy and ensuring a safe user experience.
When you register or use TransP, we may collect the following:
Name
Email address
Phone number
Profile picture (optional)
Payment information (card details, wallet, etc.)
Government-issued ID or driver’s license (for drivers)
We collect real-time location data to:
Match riders with nearby drivers
Navigate to pickup and drop-off locations
Provide route history and trip logs
Enhance safety and user experience
Note: Location tracking is active only while using the app (or in the background, based on your settings and permissions).
Device type and operating system
App version
Time and date of use
Features accessed
Crash logs and diagnostics
Our website and app may use cookies and similar technologies to remember preferences, analyze traffic, and enhance functionality.
We use collected data to:
Facilitate ride bookings and driver navigation.
Process payments and send receipts.
Verify identities and improve trust.
Provide customer support.
Monitor app performance and fix bugs.
Comply with legal obligations.
Improve app features and personalize your experience.
We do not sell your personal information. However, we may share it in the following situations:
With Drivers/Riders: To facilitate the trip (e.g., share name, contact number, and pickup/drop location).
With service providers: for payment processing, identity verification, cloud storage, and analytics.
With Law Enforcement: When required by law or for safety-related matters.
Business Transfers: In case of a merger, acquisition, or asset sale.
We implement robust measures to protect your data:
Encryption of sensitive information
Secure authentication and access control
Regular security audits and monitoring
Despite our efforts, no method of data transmission over the internet or mobile networks is 100% secure. Use the app with discretion and keep your login credentials safe.
Access or update your profile via the app.
Withdraw consent for location access via device settings.
Delete your account by contacting our support team.
Opt-out of marketing communications at any time.
TransP is not intended for individuals under the age of 18. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.
Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify users via the app or website when changes are made. Your continued use of TransP constitutes acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
TransP Team
Email: contact@gotransp.com
